Covid-19: Considerations for the Hospitality Industry          

   The world will change permanently due to the coronavirus, and the cascading effect of the coronavirus (COVID 19) pandemic will cost the hospitality industry losses to the turnover. The uncontrolled situation that reshaped society in durable ways, how we travel and buy homes, to the level of security and supervision we are adapted to, and even to the languages we use.

Profoundly affected in the travel industry:

   Travel is the backbone of the commercial industry. The spread of the coronavirus will negatively affect the travel industry, and it will be uncertain about the economic condition. While the virus infections rise through the second quarter, leading to travel restrictions, quarantines and, closures of schools, factories, and businesses in the most affected countries.

What will stay in a hotel look like in the future?

   People should bias for ordering food items from the hotel to avoid spreading of the virus, and the guest will see significant changes the next time they check anywhere.

• Client needs Assessment

    Monitoring the customer needs is important in any situation and a detailed look at the needs and expectations will take place in the strategy. It is essential to understand what customers want and what their true needs are which may be different from their assured needs.

• Health safety strategy

    It is necessary to adopt a dynamic health safety Strategy to face new challenges. Do guests with mild symptoms need to be hospitalized is the most adaptable method for providing health safety.

• Guest Loyalty

   Guests are considered loyal when they choose one hotel over others in a similar price range. By contacting our favorite customers frequently for knowing about their safety leads to develop a trustful relation.

• Housekeeping

    It is a significant department of the hotel industry especially in the pandemic situation. It includes aesthetic upkeep of the rooms, back area, maintenance.

• Future effects

    We are expecting the next time people will check in to the hospitality industry to unveil new cleaning standards. It is necessary t to ensure that the travelers who venture back to hotels do not have any COVID symptoms.

Hotel operations during the Covid-19 Outbreak

• Frequently clean the surface and objects including but not limited to elevator banks, coffee stations, and front desk areas.
• Give offer materials to customers, and it will increase the impression of the business.
• Advice any guests who may feel sick for avoiding face-to-face contact with others and take immediate medical help.
• Should take safety protocols for large, public events held on hotel property.
• Bother about the human resource considerations by screening the staff or guests who are traveled to the infected country or from.