How to Maintain Food and Beverage standards.

The food and beverage services are related to all the activities affected to preparing for service and serving food and beverages. It pays a great impact on the profits in the hospitality industry. A large number of customers visit catering establishments for the purpose of personal and social events. It includes cafeterias, restaurants, fast-food joints, pubs, food transportation services, catering businesses, and more. It is very difficult to get hold of consistent statistics about the hospitality industry and about F&B operations.

Attitudes and Skills required for staff in F&B department

• Knowledge 

It is necessary to aware of one’s responsibilities, knowledge of food items, and style of serving. It is a great way for building confidence while serving the guests in the hotel.

• Appearance

The physical appearance of an employee is important in a business whereby the employees    are in direct contact with their clientele or the public. It creates the first impression on the guests. So staff should maintain personal hygiene, cleanliness while being on duty.

• Attentiveness

It is paying honest attention to details, commitment towards guest’s needs and fulfilling them timely with perfection.

• Body Language

The F&B services staff needs to conduct themselves with very positive, energetic, and friendly gestures.

• Effective Communication

Effective communication plays a vital role in between staff and guests. Right language and tone are required for effective communication.

• Punctuality

        F&B service staff needs to be punctual while serving the guests.

• Honesty and integrity

     These key values help to make impressive to guests.

Decision making  

It includes immediate action that to be taken in case of certain hostile results. It is done by going through the following steps

• Recognizing problems
• Identifying reason
• Defining several solutions
• Selecting the best solution
• Applying the solution
• Assessing the solution

It is necessary to serve hygienic, safe, clean, and fresh foods for guests to make a great impact on the hotel and it forms an integral part of the human culture. Food and beverage preparation also went on discovering new ways. On the other hand, this industry employs cooks, chefs, bartenders, and food and beverage managers. It can also play a role in employment.